Work/Shotgun

How did the leading live-event ticketing scale-up roll out its international strategy with content localized for every market, run by its own team?

Shotgun is the ticketing and marketing platform for live music organizers, active in more than 30 countries with over 5 million active users. Meleï Studio redesigned Shotgun Pro, its B2B website: messaging refocused on its ideal customers, from clubs to tour promoters, five markets each served in its own language, and a site the marketing team updates and grows on its own.

ClientShotgun
IndustryLive-event ticketing and marketing, SaaS
ServicesStrategy, branding, web design, development, localization
LaunchedJuly 2025
MarketsFrance, United States, English-speaking Europe, Portugal, Brazil
The Shotgun Pro website in a browser, in perspective: “Sell out shows and build lifelong fan engagement,” and the platform’s sales dashboard
Top 3

on Google: an average position of 3.1, versus 17.2 before the redesign (Search Console).

5markets

each served in its own language, with its own URLs: France, the US, Europe, Portugal, Brazil.

6solutions

one page per customer type: the five target segments, from clubs to tour promoters, plus artists.

116pages

indexed across the five versions of the site, including 76 blog posts.

Built withFigmadesign and visualsWebflowCMS, localization, and hostingGTM and HubSpottracking

A site that addressed every organizer and spoke to none.

The starting point: a Shotgun Pro site that promised to sell “better, faster, stronger” to everyone, while the brand had specific segments to win over and markets to open.

The old Shotgun Pro addressed three profiles (festivals, venues, and collectives) and walked through four product solutions: ticketing, marketing, access control, and cash flow. It never said who the platform was primarily for, or what it changed for a label or a tour promoter, two segments Shotgun wanted to win.

The B2B offer read like a feature list, but a ticketing manager or a collective founder wants a partner who helps them sell out shows and build a loyal audience. Markets were handled with a simple language redirect, and every change to the site went through a developer.

Shotgun wanted a site worthy of a platform active in more than thirty countries, aligned with its ideal customers and its SaaS positioning, and able to open a new market in its own language without rebuilding everything.

The old Shotgun Pro site: “Sell your event better, faster, stronger,” a dark background, and two buttons, Book a demo and Get started
The old site: a generic promise, three profiles, four features.Archived September 2024

Seven workstreams, from positioning to tracking.

The site was rebuilt from scratch on Webflow. The message shifted from “sell better” to “sell out your dates and keep your fans,” and every workstream served that promise.

  1. 01

    Refocus the messaging on ideal customers

    Five segments identified in the brief: three core ones (clubs, collectives, and festivals) and two to win (labels and tour promoters). Each one got its own solution page with its own promise: fill the room with the right crowd, build a brand that lasts, grow your artists’ reach beyond streaming.

  2. 02

    Redesign the interface and visuals

    A dark interface in the brand’s purple, the Host Grotesk typeface, and a series of visuals designed by Luana: platform screens, phones, dashboards, to show the product instead of describing it.

  3. 03

    Set up a design system you adjust in one place

    Colors, typefaces, spacing, and corner radii as Webflow variables, linked to components. A style change carries across the whole site; a new page is assembled from existing sections.

  4. 04

    Build a site someone else can take over

    A readable, documented class structure (the Client-First convention), reusable sections, entrance animations. The site stays understandable to another developer, or to Shotgun’s own team.

  5. 05

    Structure content into CMS collections

    Blog posts and their categories, organizer testimonials, solution pages: every piece of content lives in a custom collection, editable without touching the design.

  6. 06

    Launch five markets, each in its own language

    With Webflow Localization, four translated versions on top of the source language: American and European English, French, and European and Brazilian Portuguese. URLs, language tags, and a sitemap for each, and content that can differ from one market to the next.

  7. 07

    Help Google understand what Shotgun Pro is

    The site for organizers and the consumer ticketing app were competing for the same searches. Structured data, a clear product architecture, and redirected legacy URLs: Google now tells the two apart. Tracking was live from launch, with Google Tag Manager and HubSpot.

The B2B brand, on every screen.

The new Shotgun Pro in context: dark interface, brand purple, the Host Grotesk typeface, dashboards, and mobile screens from the platform.

Dark Shotgun banner: the logo and name, with a purple, pink, and orange gradient at the bottom
The site on mobile: “Reach the right crowd right where they are,” and a Get started button
A platform screen: the Fans section, the follower count at 4,345, a growth curve, and a notification
A Shotgun Pro blog post on a purple background: “Go viral with the reward program,” and two phones
Three overlapping platform screens: Sales Overview, a sales bar chart, an event page, and the available balance
Brand photo: a face at night behind a window, with reflections and city lights
Type specimen: Host Grotesk, Aa Bb in white on black
Color palette: white, light purple, deep purple, and black

What changed for the Shotgun team.

A site that speaks to every segment, five markets opened in their own language, and updates that no longer need a developer.

  • A site aligned with the segments that matter

    From clubs to tour promoters, every ideal customer has its own way in and its own promise. The SaaS positioning comes through from the hero onward.

  • Expansion, one market at a time

    Five versions of the site, each with its own URLs and content. Opening a market means adding a locale, not rebuilding a site.

  • A site the team runs itself

    Pages, articles, testimonials, and translations: the marketing team publishes them in Webflow itself.

  • A design system that absorbs change

    A new segment becomes a page assembled from existing sections, not a whole project.

  • A site Google can finally tell apart from the app

    Shotgun Pro no longer loses search traffic to the consumer app: it now ranks in Google’s top 3 on average, up from 17th place before.

Meleï Studio helped us start from scratch on our B2B site. They helped us build a site that reflects our products, respects our creative choices, and is designed to grow, with several documented CMS collections. We’re delighted with how independently we can run it today, and of course with how it looks and how smoothly it runs!

Maxime CoetteSenior Product Designer, Shotgun
Top 3

on Google, up from 17th place on average before the redesign.

Tell us what you’re building.

Thirty minutes to understand where you stand and tell you honestly whether we’re the right team. If we’re not, we’ll say so.

Let’s talk We reply within one business day.