The old Shotgun Pro addressed three profiles (festivals, venues, and collectives) and walked through four product solutions: ticketing, marketing, access control, and cash flow. It never said who the platform was primarily for, or what it changed for a label or a tour promoter, two segments Shotgun wanted to win.
The B2B offer read like a feature list, but a ticketing manager or a collective founder wants a partner who helps them sell out shows and build a loyal audience. Markets were handled with a simple language redirect, and every change to the site went through a developer.
Shotgun wanted a site worthy of a platform active in more than thirty countries, aligned with its ideal customers and its SaaS positioning, and able to open a new market in its own language without rebuilding everything.